Terms & Conditions

In these Terms and Conditions, the following definitions apply:

• "Company," "we," "us," "our" — Webgency Invitations OÜ, registration code 17475003, registered in the Republic of Estonia.
• "Client," "you," "your" — any individual or entity purchasing or using our Services.
• "Services" — all digital invitation products, save-the-date designs, customisations, and related services offered by the Company.
• "Design" — any visual or interactive work created by the Company, whether from an existing template or produced as a custom commission.
• "Order" — a confirmed purchase of any Service following successful payment.
• "Client Content" — any text, photographs, images, or other materials submitted by the Client for use in a Design.
• "Personal Use License" — the limited right granted to a Client to use a Design solely for private, non-commercial purposes as described in Section 7.
• "Website" — webgencyinvitations.com and any associated pages.

Webgency Invitations OÜ is a digital invitation design company registered in the Republic of Estonia under registration code 17475003. Our registered address is A. Puškini tn 25-25, Narva, Ida-Viru maakond, 20303, Estonia.

We operate internationally and serve clients worldwide. All contractual and legal matters are governed by Estonian law unless otherwise specified.

Webgency Invitations OÜ offers the following digital design services:

• Template-based digital invitations — personalised designs from our existing template collection
• Custom digital invitations — fully bespoke designs built from scratch to your brief
• Save the Date designs — digital save-the-date cards to announce your event early
• Interactive features — RSVP forms, music, countdown timers, maps, and animations
• Guest personalisation — individual guest name links
• Multi-language versions — invitations in any language

Full descriptions, pricing, and delivery timelines for each service are available on our Website. We reserve the right to modify, suspend, or discontinue any Service at any time, with reasonable notice where possible.

You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to place an Order. By placing an Order, you confirm that you meet this requirement.

Order Confirmation

An Order is considered confirmed once full payment has been successfully processed. We will send you a confirmation and a client intake form to collect the information needed to begin your Design.

Pricing & Currency

All prices are listed in Euros (€) unless otherwise stated. Prices displayed are final. We are not responsible for any currency conversion fees or charges applied by your payment provider or bank.

Payment Processing

Payments are processed through secure third-party providers, including Stripe. We do not store, access, or process your payment card details directly. By completing a purchase, you agree to the terms of the applicable payment processor.

Taxes & Duties

Prices may or may not include applicable taxes depending on your country of residence. You are responsible for any local taxes or VAT obligations in your jurisdiction. Webgency Invitations OÜ complies with Estonian and EU VAT regulations.

Estimated delivery timelines are as follows:

Timelines begin only after we have received your completed intake form with all required Client Content. Delays resulting from late, incomplete, or unclear submissions are not our responsibility.

Delivery times are estimates, not contractual guarantees. We will notify you promptly if any unexpected delay arises on our end.

Unlimited Revisions

All Orders include unlimited revisions. We will continue refining your Design until you are satisfied with the result. However, the scope of revisions is defined by the service type ordered:

• Template-based designs: Revisions cover personalisation of content — names, dates, colours, text, and photos — within the template's existing structure. Significant structural or layout redesigns that go beyond the template format are not included; these fall under the Custom Design service and will be quoted separately.
• Custom designs: Revisions cover any reasonable refinement within the original creative brief agreed at the time of Order.
• Save the Date designs: Revisions cover all content and layout adjustments within the scope of the original brief.

Approval

Once you approve the final Design — either explicitly in writing, or by failing to raise objections within 5 business days of receiving the final version — the Design is considered accepted and the Order is complete.

Ownership of All Designs

All Designs, templates, visual assets, code, animations, and creative works produced by Webgency Invitations OÜ — whether template-based or custom-commissioned — are and remain the exclusive intellectual property of Webgency Invitations OÜ. This includes all copyright, design rights, and related intellectual property rights.

Completion of payment does not constitute a transfer of intellectual property rights to the Client. No ownership of any Design is transferred under any circumstances, unless a separate written agreement explicitly stating such a transfer has been signed by an authorised representative of Webgency Invitations OÜ.

Personal Use License

Upon full payment and delivery, Webgency Invitations OÜ grants you a limited, non-exclusive, non-transferable, non-sublicensable Personal Use License to use your Design solely for:

• Sharing the invitation link or file with your invited guests
• Using the invitation for the specific private event for which it was created

What You May Not Do

The Personal Use License expressly does not permit you to:

• Resell, sub-license, rent, or commercially exploit the Design in any form
• Distribute the Design as a template or product to third parties
• Reproduce or copy the Design for use at events other than the one specified in the Order
• Remove, obscure, or alter any Webgency Invitations OÜ attribution or branding
• Claim authorship or creative ownership of the Design
• Reverse-engineer, decompile, or extract source files, code, or assets
• Upload or submit the Design to any third-party marketplace or stock resource

Right to Create Inspired Work

Webgency Invitations OÜ retains the right to create new Designs for other clients that are inspired by, or share aesthetic elements with, prior work — including custom-commissioned Designs — provided that such new Designs are not identical reproductions of a specific Client's Design.

Website & Brand Assets

All content on the Website — including text, graphics, logos, images, and software — is the property of Webgency Invitations OÜ and is protected under applicable intellectual property law. Unauthorised use, reproduction, or distribution of Website content is strictly prohibited.

By submitting any Client Content (photographs, names, text, logos, or other materials) in connection with your Order, you grant Webgency Invitations OÜ a limited, non-exclusive license to use, reproduce, modify, and incorporate that content solely for the purpose of producing and delivering your Design.

You represent and warrant that:

• You own all intellectual property rights in the Client Content, or have obtained all necessary permissions from the rightful owners
• Your Client Content does not infringe the intellectual property, privacy, or other rights of any third party
• Your Client Content does not contain unlawful, defamatory, obscene, or otherwise objectionable material

Webgency Invitations OÜ will not use your Client Content for any purpose beyond delivery of your Order, except where you have separately consented to portfolio use (see Section 9).

You agree to indemnify and hold harmless Webgency Invitations OÜ from any claims, damages, or costs arising from your breach of the warranties above.

With your prior explicit consent, Webgency Invitations OÜ may display your completed Design — or elements thereof — as part of our portfolio on the Website or on our social media channels (Instagram, TikTok, Pinterest, and similar platforms).

We will always request your consent before featuring your Design publicly. You may withdraw this consent at any time by contacting us at webgency.team@gmail.com, and we will remove the content within a reasonable timeframe.

We will not display identifiable personal information (such as full names, dates, or locations) in portfolio content without your specific approval.

Before Work Begins

If you wish to cancel your Order before we have started work — meaning before you have submitted your completed intake form and before any design process has commenced — you are entitled to a full refund. To request a cancellation, please contact us immediately at webgency.team@gmail.com.

After Work Has Started — No Cash Refunds

Once the design process has begun, we do not offer cash refunds. This is consistent with EU consumer rights provisions applicable to digital content that has been personalised and produced according to your specifications.

Exceptional Circumstances

In the event of a significant failure that is demonstrably our fault — such as a complete failure to deliver the service — we will assess the situation individually and may offer an appropriate remedy such as partial credit or additional work at no charge.

You agree not to use our Website or Services to:

• Violate any applicable law or regulation
• Infringe the intellectual property rights of Webgency Invitations OÜ or any third party
• Submit false, misleading, or fraudulent information
• Attempt to reverse-engineer, copy, or replicate our Designs or technical infrastructure
• Damage, disable, or impair our Website or servers
• Use automated tools (bots, scrapers) to access our Website without authorisation
• Harass or abuse our team members

We reserve the right to refuse service, cancel Orders, and pursue legal remedies against any party that violates these Terms.

To the fullest extent permitted by applicable law, Webgency Invitations OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services or Website, including:

• Loss of data, profits, or business opportunity
• Delays attributable to incomplete or late Client submissions
• Third-party platform failures (e.g. link hosting, email or social media delivery)
• Technical issues outside our reasonable control

Our total aggregate liability for any claim under these Terms shall not exceed the total amount paid by you for the specific Order giving rise to the claim.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

Webgency Invitations OÜ processes your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Estonian data protection law. Our full Privacy Policy — explaining what data we collect, how we use it, and your rights — is available at webgencyinvitations.com/privacypolicy.

By placing an Order or using our Website, you acknowledge that you have read and understood our Privacy Policy.

Webgency Invitations OÜ shall not be held liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including: acts of God, natural disasters, war, government actions, widespread internet outages, prolonged power failures, or pandemics. We will notify you as soon as reasonably practicable and use best efforts to resume performance as quickly as possible.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

We encourage you to contact us first to resolve any dispute informally. If a resolution cannot be reached, disputes shall be subject to the non-exclusive jurisdiction of the Estonian courts.

EU consumers also have the right to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

We may update these Terms from time to time to reflect changes in our Services, applicable laws, or business practices. Any updated version will be published on this page with a revised effective date. Your continued use of our Website or Services after such changes constitutes your acceptance of the updated Terms.

For any questions or concerns related to these Terms, please contact us: