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Effective Date: 12 May 2025
Owner & Data Controller: Anna Baranenko
Business Location: Estonia
Contact Email: webgency.team@gmail.com
Instagram / TikTok: @webgency_invitations
At Webgency, we are committed to protecting your privacy and handling your data transparently, responsibly, and securely. This Privacy Policy explains what personal data we collect, how we use it, and your rights under applicable laws including the EU General Data Protection Regulation (GDPR).

1. What Data We Collect
We collect and process the following types of data:
a. Identification & Contact Information
  • Full name
  • Email address
  • Social media handles (if provided)
  • Phone number (if provided)
b. Event Information
  • Wedding/event details (date, location, guest preferences, etc.)
  • Guest names and links
  • Photos, videos, design requests
c. Payment Information
  • Payment confirmations via Stripe, PayPal, or other processors
(Note: We do not store credit card details. All transactions are handled securely by third-party processors.)
d. Technical & Usage DataI
  • IP address
  • Browser and device type
  • Browsing behavior on our site
  • Referral source
Collected via:
  • Google Analytics
  • Tilda CMS
  • Google Forms
  • Notion
  • Email inboxes

2. Legal Basis for ProcessingWe process your data based on:
  • Contractual necessity: To provide the service you've requested (e.g., creating invitations).
  • Consent: For marketing emails and analytics.
  • Legal obligation: Where required to comply with Estonian or international law.
  • Legitimate interest: To improve our services and communication.

3. How We Use Your Data
To communicate with you about your order or inquiry
  • To design and deliver personalized digital invitations
  • To issue payment invoices and confirm transactions
  • To provide customer support
  • To send newsletters or promotional emails (with your consent)
  • To analyze website performance and user behavior via Google Analytics

4. Who Has Access to Your Data
We do not sell or rent your personal data. We may share it with:
  • Our internal design and technical team
  • Service providers (e.g., Google, Stripe, PayPal, Tilda)
  • Legal authorities if legally required
All third-party processors are compliant with GDPR or relevant international privacy laws.

5. Data Storage & Security
We store your data using the following services:
  • Tilda CMS (for website orders)
  • Google Forms & Google Drive (for collecting event details)
  • Notion (internal client management)
  • Email inbox (Gmail) (communication)
All platforms used employ encrypted connections and adhere to industry-standard data protection protocols. Access is limited to authorized personnel only.

6. International Data Transfers
Your data may be stored and processed outside your country of residence, including in the EU, where our primary tools and platforms operate. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses or GDPR-compliant services).

7. Data Retention
We retain your personal data only as long as necessary:
  • For service delivery: up to 1 year after the event, unless agreed otherwise.
  • For legal or tax records: up to 7 years.
  • For marketing purposes: until you unsubscribe or withdraw your consent.
You can request deletion of your data at any time (see Section 9).

8. Marketing & Communication
With your explicit consent, we may send you emails about new features, special offers, or other content. You can unsubscribe at any time using the link in the email or by contacting us at webgency.team@gmail.com.

9. Your Rights Under GDPR
You have the right to:
  • Access – Request a copy of the data we hold about you.
  • Rectify – Request correction of inaccurate data.
  • Erase – Request deletion of your personal data (“right to be forgotten”).
  • Restrict processing – Ask us to stop processing certain data.
  • Data portability – Request to transfer your data to another provider.
  • Object – To data processing for marketing or profiling purposes.
  • Withdraw consent – At any time, without affecting past lawful processing.
To exercise any of these rights, contact us at webgency.team@gmail.com.

10. Cookies & Tracking Technologies
We use cookies and similar technologies to analyze website usage and improve user experience.
You can manage your cookie preferences via your browser settings. We do not use cookies for advertising purposes.

11. Children’s Privacy
Our services are not directed to children under 16. If we become aware that we have collected personal data from a child without parental consent, we will delete it immediately.

12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our practices. We encourage you to review it periodically. The updated version will always be posted on this page with a revised effective date.

13. Contact InformationIf you have questions or concerns about this Privacy Policy or your data, please contact:
Anna Baranenko (Webgency)
Email: webgency.team@gmail.com
Based in Estonia
Instagram/TikTok: @webgency_invitations
Privacy Policy